Shipping & Return Policy

Thank you for shopping with https://essentialshoodieshop.us/ ! We strive to provide you with the best shopping experience, and part of that is ensuring your orders are delivered quickly and securely. Please read our shipping policy carefully for details on processing times, shipping methods, and other important information.

1. Order Processing Time

• All orders are processed within 7–12 business days(Monday to Friday, excluding holidays).
• Orders placed on weekends or holidays will be processed the next business day.
• Once your order has been processed, you will receive a shipping confirmation email with tracking information.

2. Shipping Rates and Methods

We offer a variety of shipping options to ensure your order arrives safely and on time. Shipping rates are calculated at checkout based on your delivery location and the size/weight of your order.

• Standard Shipping: Delivery within 10–15 business days.
• Expedited Shipping: Delivery within 7–10 business days.
• Urgent Shipping: Delivery within 3–5 business days.  (only available for certain locations).

Please note that shipping times may vary depending on the destination, and we cannot guarantee specific delivery dates.

3. International Shipping

We are pleased to offer international shipping to a wide range of countries. International shipping rates and delivery times will vary depending on the destination. Please be aware that customs duties, taxes, and import fees may apply to international orders. These fees are the responsibility of the customer and are not included in the shipping cost.

4. Shipping Restrictions

• We currently ship to all countriesIf you are located outside of our shipping regions, please contact us to inquire about potential shipping options.
• Certain items may be restricted for shipment to certain locations due to import/export regulations.

5. Shipping Confirmation and Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

6. Shipping Delays

While we make every effort to deliver your order on time, shipping delays can occur due to various factors such as weather conditions, postal service issues, or customs processing (for international orders). Unfortunately, we cannot control these delays and we appreciate your patience and understanding.

7. Lost or Damaged Shipments

In the rare event that your package is lost or damaged in transit, please contact us immediately at support@essentialshoodieshop.us. We will work with the shipping carrier to resolve the issue.

8. Address Accuracy

Please ensure that the shipping address you provide at checkout is accurate. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information. If you notice an error in your address after placing the order, please contact us as soon as possible, and we will do our best to assist you.

9. Free Shipping

We offer free standard shipping on orders over a certain amount (e.g., $100). This promotion is valid only within the United States and is automatically applied at checkout.

10. Returns and Exchanges

For more information on our return and exchange process, please refer to our Return & Exchange Policy.

If you have any further questions or need assistance with your shipment, feel free to contact us at support@essentialshoodieshop.us.

Thank you for choosing Essentials Hoodie Shop! We appreciate your business and look forward to delivering your order soon.